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GBR
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« Reply #4 on: February 08, 2010, 09:03:19 PM » |
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Thanks for the info dustpan. Also to add, lately my car has been having insane torque steer since my last alignment, car would have a very dramatic pull to the right under accleration and very dramatic pull to the left under full release of the throttle, So took my car to firestone AGAIN and they just kept saying its my motor mounts/struts/ball joints. Well all them are less than 5months old and have been fine all this time, so i take my car to my dads shop and had one of his mechanic's check it out, within a few minutes he figured out by pushin on my passenger side tire the wheel had no resistance at all, pretty much my wheel was just bouncing around in the wheel well with minimal support, the jackass tech at firestone installed my radius arm bushings in BACKWARDS, where it connects into the radiator support. They're somewhat cone shaped and obviously are meant to go in one direction. AND then tried to make up for the caster change by installing like 4 washers to push it back out. Long story short i took my car back to firestone AGAIN AGAIN and bitched, they refused to accept being responsible for this, also said my steering issue isn't their fault, I must have messed with the rack, or its bent or blah blah etc. They refuse to fix it, saying they wont do it for free and its not part of the alignment that he'll charge me to fix it. I told the manager: "IF its not part of the effing alignment then why the hell was it messed with before? I've been dealing with it for months now, every since i put on my snow tires and had it aligned here, where its only ever been aligned since i've owned it, and i'm sick of doing 3point turns to flip a u turn in most streets, I want it fixed." I continued to argue with the bastard and he continually just kept backin up his tech saying "My guy installed the parts exactly the way they came off" I replied with "Even when its wrong? Your lousy tech should have known instantly that haaving to install washers to fix the caster presents a problem, but he continued to ignore that and knowingly covered up HIS mess up with washers instead of deciphering what he had done wrong and let my car go out the door knowing something wasn't right and failed to let me know anything so in the event something was broke or needed repairs I had no idea to even be able to get fixed, sounds like alot of guilty/shady behavior from your tech."
So lots of arguiing etc, got no where they wont fix my steering and want to charge me $95 per hour to figure out the "puzzle" + parts, so with that said i'm hoping my dads shop can figure out whats up with the steering issue without needing an aligment machine and i'm pretty much screwed @ firestone. I have lifetime alignments there and really really dont want to pay for somewhere else when i have lifetime alignments THERE, my dad obviously does not have an alignment machine. Bleh, any ideas?
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